Royal Ace Casino casino — Full Casino & Slots Review
Author: Isaac Payne
Published: November 12, 2018 | Updated: November 07, 2025
Royal Ace Casino casino has been operating since 2009 on Real Time Gaming (RTG) software, offering a large library of slots, table games, video poker and progressive jackpots aimed especially at US and other international players.
This Royal Ace Casino casino/slots review examines the welcome offers (up to 200% / up to $4,000), deposit methods such as Visa, Mastercard, Bitcoin and Bank Wire, and the long-running concerns around withdrawals and customer support so you can decide whether to play.
| Website: | royalacecasino.com |
|---|---|
| Online Since: | 2009 |
| Bonus: | 200% welcome bonus up to $4,000 |
| License: | Costa Rica (offshore) |
|---|---|
| Software: | Real Time Gaming (RTG) |
| Location: | Costa Rica |
About Royal Ace Casino
Royal Ace Casino launched around 2009 and runs Real Time Gaming (RTG) software. It bills itself as a US-friendly RTG casino with a broad catalog of slots, table games, video poker and progressive jackpots.
The operator promotes large tiered welcome offers and ongoing promotions, and typically accepts deposits via Visa, Mastercard, Bank Wire, Bitcoin and a range of e-wallets depending on player location.
Royal Ace is operated from Costa Rica, an offshore jurisdiction that does not provide the same regulatory oversight and player protections as MGA or UKGC licences — this limits formal dispute resolution options.
My Experience at Royal Ace (summary of reviews)
Reviewers and players frequently praise the upfront bonus sizes and the breadth of RTG slots, including progressive titles like Aztec’s Millions-style games and other RTG favorites.
However, many reports point to slow or blocked withdrawals, processing fees and slow customer support responses. These issues strongly affect the overall player experience and trust.
The casino lobby feels dated compared with modern regulated brands but remains functional for desktop and mobile browser players who prefer RTG content.
Overall, the site presents attractive bonuses and a deep RTG library but carries elevated risk due to repeated withdrawal complaints and offshore licensing.
Typical deposit: $30+ | Time with site: various | Common complaints: withdrawal delays, fees | Software: RTG | Reputation: Mixed-to-negative among watchdog sites
"Large bonuses and a solid RTG library, but multiple reports of payout problems and slow support mean approach with caution." — Industry review consensus
Bonuses and Promotions
Royal Ace markets sizeable welcome bonuses and recurring promotions. Values can look generous but always come with wagering requirements and tiered terms you should read carefully.
Historically the site has offered deposit matches, free spins and VIP incentives; however, bonus clearance and withdrawal rules can limit the practical value of these promotions.
Typical Casino Welcome Bonus
Advertised up to 200% match (tiered) — up to $4,000 in total. Minimum deposit and wagering requirements apply; maximum cashout limits and playthrough terms vary by campaign.
No Sportsbook
Royal Ace is focused on casino games and does not operate a dedicated sportsbook under the Royal Ace brand.
Reload / Ongoing Promotions
Site-run reload bonuses and periodic promotions are offered to returning players. Terms typically include wagering requirements and eligible game restrictions.
VIP and High Roller Offers
Royal Ace runs a multi-tier VIP program offering personalized bonuses, higher limits and account manager access for high-activity players, though benefits rely on effective withdrawal processing.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and tournament formats vary by promotion.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and tournament formats vary by promotion.
Other Bonuses and Promotions
- No-deposit bonuses (historically)
- Match deposit offers
- Reloads and loyalty incentives
- VIP/loyalty rewards (terms apply)
- undefined
How Royal Ace Bonuses Compare
On paper Royal Ace bonuses often appear larger than those offered by many regulated casinos, especially to US-facing players with fewer options.
However, regulated operators generally provide clearer terms, faster payouts and stronger player protections — areas where Royal Ace typically falls short.
If fast, reliable withdrawals are a priority, regulated casinos licensed by MGA/UKGC or other respected jurisdictions are usually a safer choice.
Recommendation: Read all wagering and withdrawal terms carefully, limit deposits to amounts you can afford to lose, and verify withdrawal methods, fees and recent user feedback before claiming bonuses.
VIP and Loyalty Program
Royal Ace has offered a tiered VIP program with personalized bonuses, account managers and increased limits for higher depositors.
The VIP scheme is activity-based; however, VIP benefits can be undermined if withdrawals remain slow or restricted.
High rollers should confirm VIP terms and cashout pathways in writing before committing significant funds.
Banking Methods
Banking options vary by player location. The casino historically accepts Visa, Mastercard, Bank Wire, Bitcoin and some e-wallets depending on jurisdiction. Minimum deposit levels and fees depend on the chosen method.
Deposits
Typical deposit methods include Visa, Mastercard, Bank Wire and Bitcoin. Minimum deposits are often reported around $30 for many methods; check the cashier for current values and available e-wallet options by country.
| Deposit Method | Min. Deposit | Max. Deposit | Deposit Now |
|---|---|---|---|
| Visa | $30 | $5,000 | Deposit with Visa |
| Mastercard | $30 | $5,000 | Deposit with Mastercard |
| Bitcoin | $30 (or equivalent) | N/A | Deposit with Bitcoin |
| Bank Wire | $100 | N/A | Deposit with Bank Wire |
| E-wallets (varies by country) | $30 | $5,000 | Deposit with E-wallet |
Withdrawals
Withdrawals are a primary concern at Royal Ace. The site advertises 0–10 banking days processing, but numerous player reports and watchdog sites indicate much longer waits, fees (reported ~5%) and occasional denials.
Expect KYC verification, potential processing fees and extended timelines for larger sums; always confirm withdrawal paths and fee schedules before depositing significant funds.
| Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Timeframe |
|---|---|---|---|
| Bank Transfer | $50 | N/A | 5-20 days |
| Visa/Mastercard (refund) | $20 | $1,000 | up to 10 days or longer |
| Bitcoin | $30 (or equivalent) | N/A | Varies — can be instant to several days |
| E-wallets (varies) | $20 | $5,000 | 1-10 days (reports of longer) |
Casino Lobby
Royal Ace’s casino lobby is powered by Real Time Gaming (RTG) and includes slots, table games, video poker and progressive jackpots. The UI is functional but less modern than many regulated competitors.
RTG titles include a mix of classic 3-reel and multi-line video slots, progressive jackpot games, and standard table games like blackjack and roulette — paytables and rules can vary by implementation.
Slots
The slots catalog is dominated by RTG releases, featuring progressive jackpot mechanics and a mix of classic and modern video slot themes.
Players will find recognizable RTG progressive-style titles and lower bet floors suitable for casual players while also offering higher stakes on some games.
An example of RTG progressive-style jackpots; payouts and availability vary by site implementation.
An RTG favourite with standard volatility and classic slot features.
Legacy RTG titles with theme-driven bonus rounds and moderate RTPs.
Contemporary RTG video slots with multiple paylines and feature rounds.
Table Games
Standard RTG table games include several blackjack variants, roulette, baccarat-type games and other specialty table offerings.
Rules and limits vary by table — review the in-game rules and paytables before playing.
Poker
Royal Ace does not run a large dedicated poker room; some poker-style games or table variants may be available within the RTG lobby but there is no major independent poker network tied to the site.
If poker is a priority, players should look to specialist poker sites or operators with larger poker networks.
Live Dealers
Royal Ace historically places limited emphasis on live dealers; the main offering is RTG RNG-based tables rather than an extensive live-dealer lobby.
Players seeking a wide live-dealer experience will find better options at regulated casinos that partner with dedicated live providers.
Casual Games
RTG packages often include keno-style games, scratch cards and small instant-win titles. Availability depends on the specific RTG implementation used by the operator.
Royal Ace Casino — Casino Focus
Royal Ace is primarily a casino operator, not a sportsbook, centred on RTG slots and table games.
The operator offers substantial advertised bonuses that attract players, especially in US markets where options are more limited.
This review highlights both the benefits — large bonus potential and RTG catalog — and the risks — slow withdrawals, fees and offshore licensing.
Sports
N/A — Royal Ace does not operate a sportsbook under the main brand.
Players seeking sports betting should opt for dedicated sportsbook brands or partnered operators.
This review focuses on casino products, slots and banking rather than sports markets.
eSports
N/A — eSports are not a core offering for Royal Ace.
Availability of niche markets depends on third-party integrations; generally not a focus.
Players interested in esports betting should consult specialist esports bookmakers.
Virtual Sports
Not a primary focus; any virtual sports availability depends on third-party modules integrated with the RTG build.
If present, virtual sports tend to be basic and supplementary rather than a core product.
Mobile Experience
Royal Ace’s platform is accessible via mobile browser and some RTG builds offer mobile-optimized play. Performance and UI polish vary by device and the operator’s implementation.
There is no widely promoted dedicated app; mobile compatibility is adequate but less refined than modern regulated operators with bespoke apps.
Safety and Security
Royal Ace uses standard technical security measures typical of offshore casinos, but operating from Costa Rica means less independent regulatory oversight and limited formal recourse for players.
- General support ([email protected] )
- Security-related concerns ([email protected] )
- undefined ([email protected] )
- undefined ([email protected] )
Players should perform additional due diligence, read recent user feedback on withdrawals and keep KYC documents ready for faster processing.
How to Sign Up, Deposit, and Withdraw
Registration is straightforward — create an account with personal details, verify your email and be prepared to submit KYC documents for withdrawals.
How to Deposit
Follow these steps to make your first deposit.
- Create an account and verify your email address
- Login and open the Cashier/Deposit section
- Choose a deposit method (Visa, Mastercard, Bitcoin, Bank Wire or available e-wallet)
Enter the amount (observe minimums) and complete the transaction
How to Withdraw
To withdraw, ensure your account is verified and review withdrawal options and fees before requesting a payout. [email protected]
- Go to Cashier → Withdraw
- Select your withdrawal method and enter the amount
- Provide any requested KYC documents (ID, proof of address)
Final Verdict
Royal Ace offers a broad RTG game library and headline-grabbing bonuses which may appeal to players seeking large match offers, particularly in US-facing markets.
However, the Costa Rica jurisdiction, repeated reports of slow or blocked withdrawals, fees and mixed customer service make Royal Ace a high-risk option. We recommend caution: only deposit amounts you can afford to lose and verify current payout experiences before playing.
Disclaimer
Gambling can be addictive. If you suspect you have a problem, seek help and consult responsible gambling resources. Always read terms and conditions and verify withdrawal policies before depositing.
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